Signed up to this doctors surgery when I moved to the area. Complete waste of time!I do not want a call back I want to see a doctor !!! Within the month I call!!
Awful, I came in last week with an ear infection and was told to make an appointment if it isnt better in a few days. That appointment now isn't until another week. God knows what may happen to my ear while i wait for my appointment
This surgery has always been pretty good, but recently it is terrible. I rang 10 days ago and was promised a phonecall from a dr that day. I'm still waiting. I have been unable to get through to them since, no answer. Have been trying to order my repeat prescription online for days, the website is constantly down. Finally got through this morning and was told to ring a different number for prescriptions, to be told I have to ring the usual number. Tried ringing the usual number back, no answer again!! Also saw a Locum Dr there several weeks ago with complete numbness to my lower leg, and was told to go swimming!
Lost hope in doctors after seeing a doctor at this surgery. My vertebrae was sticking out (The doctor pointed this out to me) I was in extreme pain & having to travel by bus (crying in pain each visit) to the surgery I was told to take paracetamol & return to work. Two years later I was approached by staff member & was asked to go into a room before I could see a doctor I did, I was asked if I was going to sue the surgery for negligence. I pleaded for help & I wont sue them. Help was poor so I left the surgery. I am currently struggling with spinal injuries 12 years later.
I am from germany i had a bad sickness bug and Penybryn Surgery was the only one offering proper help. The Receptionist is by far the friendliest you can find and will help you with advise and will offer other options. Flawless service!
Penybryn Surgery is a UK Doctor based in Gorseinon, Wales. Penybryn Surgery is located at Alexandra Rd, Gorseinon, Swansea SA4 4NU, UK.
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